Contact us
We're here to help.
Questions about an order, a prescription or a medicine? Send us a message and our pharmacy team will get back to you.
Ways to reach us
Message the pharmacy
For medicine questions, prescriptions and anything clinical.
Send us a message
Call us
Talk to the team during business hours.
1300 000 000Mon–Fri 9am–5pm AEST
Track an order
Sign in to see live status for every order, from pharmacist review to delivery.
Go to my orders ›
Visit the pharmacy
For click and collect orders. Bring photo ID.
Street address, Suburb STATE 0000
Quick answers
Sign in and open Orders to see live status. We also text you at each step, from pharmacist review to delivery.
Check you've copied the whole token or link. If it has already been dispensed elsewhere or has expired, ask your doctor to resend it.
If your order hasn't been packed yet, send us a message with your order number and the new address.
Sign in, open Account, then Profile and Medicare. New prices apply to your next order.
